Privacy Policy
Effective 17 September 2026
PettiFit is designed to support gentle wellness habits. This policy explains what information the app handles, why it is used, and the choices available to you.
Information you provide
We process account details, profile and pet settings, meal descriptions and photos you choose to submit, hydration entries, goals, community posts, comments, reports, friend interactions, and support messages.
How information is used
Information is used to provide your account, synchronize progress, analyze meals you request, personalize your companion, operate community features, prevent abuse, process subscriptions, troubleshoot the service, and comply with legal obligations.
Meal analysis and health information
Meal photos and descriptions you choose to analyze are sent through our server to OpenAI to return the requested estimate. Before your first photo analysis, we ask for explicit permission and remember your choice. Withdraw photo-analysis permission in Settings at any time; manual meal logging remains available. We ask again if the provider or sharing purpose changes. AI estimates may be inaccurate and are not medical advice. Do not use PettiFit for diagnosis, treatment, or emergency decisions.
Notifications
With notification permission enabled, we use Expo and Apple or Google push services to deliver reminders and activity alerts. Delivery uses your device push token; personalized activity alerts may include your pet name, a friend’s display name, and the activity type. We do not send meal photos, nutrition information, or comment text in these push alerts. Turn notifications off in PettiFit Settings or your device settings.
Community content
Posts, meal photos, comments, display names, pet names, and achievements you publish can be viewed by the audience shown in the app. Private nutrition details are not published unless you actively include them in a post.
Service providers
We use service providers for authentication and data hosting, AI meal analysis, app distribution, subscriptions, diagnostics, and customer support. Apple processes iOS payments. RevenueCat receives an account identifier and purchase information to verify subscriptions and restore access. Meal photos, nutrition logs and body measurements are not sent to RevenueCat. These providers process information under their own security and privacy commitments and for the purposes needed to operate PettiFit.
Storage and retention
Account data is retained while your account is active and only as long as reasonably needed afterward for security, dispute resolution, legal obligations, and backups. Reports and safety records may be retained when necessary to protect users.
Your choices
You can change privacy and reminder settings, export available account data, remove your posts, block users, and request deletion in Settings. Deleting your account removes the account and associated user data, subject to limited legal and safety retention.
Children
PettiFit is not directed to children under 13. Users below the minimum digital-consent age in their country must not create an account without any consent required by local law.
Security and changes
We use access controls, encrypted transport, limited server secrets, and abuse controls. No system is perfectly secure. Material policy changes will be communicated in the app or through the account contact method.
Contact
Contact PettiFit with privacy questions, access requests, or deletion concerns using the email address below.